Refund policy

Refund & Returns Policy

We want you happy with your gear. If something isn’t right, email us at unanimousgolf1@gmail.com and we’ll sort it out.

Faulty, damaged, or wrong items

If your order arrives faulty, damaged, misprinted, or isn’t what you ordered, contact us within 30 days of delivery with your order number and a photo of the issue. We’ll replace it or refund you in full, including any shipping you paid.

In most cases you won’t need to send anything back. Because our garments are printed to order, return shipping often costs more than the item itself, so we’d rather you keep it or pass it on to someone who’ll use it. We regularly donate garments to charity for this reason. If we do need the item returned, we’ll cover the cost.

Change of mind

Changed your mind, ordered the wrong size, or picked the wrong colour? Email us within 30 days of delivery and we’ll arrange a refund or exchange.

For change-of-mind returns, the item must be unworn, unwashed, and in original condition. Return postage to Unanimous Golf in Queensland, Australia is at your cost, and original shipping charges aren’t refunded. We’ll confirm the return address by email before you send anything — please don’t post an item back without contacting us first.

Sizing

Our tees are a relaxed unisex fit. Check the size guide on each product page before ordering, and if you’re between sizes just email us and we’ll help you pick.

Refund processing

Approved refunds are issued to your original payment method within 5–10 business days of approval. Your bank or card provider may take a few extra days to show it.

Contact
unanimousgolf1@gmail.com